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FAQ

How long is shipping?

Whilst we do our utmost to ensure your order is dispatched and delivered as promptly as possible, on rare occasions, orders can take longer than the suggested time frame. Where possible, should we be unable to dispatch an item within the designated time frame, we shall contact the buyer via email used to place the order. Once an item has been dispatched, as advised by the designated courier, in rare cases, items sent can take up to 20 working days to be delivered. For more information please visit our shipping page here

Is there anything we can help you with?

We have frequently asked questions below or if you cant find the answer you are looking, then contact us by email at support@pureleaves.co.uk or create a ticket here.

Our Location

59 Central Road
Worcester Park
Surrey, KT4 8EB
United Kingdom

Tea House Opening Hours

Monday-Friday: 1:00PM-6:00PM
Saturday: 9:30AM-4:00PM
Sunday: Closed

Contact us

Email: info@pureleaves.co.uk
Mobile: +44 7500057779

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