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FAQ

How do I cancel my order?

To cancel your order, you must contact us by email at support@keycrox.co.uk or create a ticket. The order must not have been shipped for it to be processed as 'cancelled' and then you will be refunded the price to your original payment method. If the order was shipped then it will go through the refund process instead. Please check out the article here for more information.

Is there anything we can help you with?

We have frequently asked questions below or if you can't find the answer you are looking, then contact us by email at support@pureleaves.co.uk or create a ticket here.

Our Location


Worcester Park
Surrey, KT4 8EB

Tea House Opening Hours

Monday-Friday: 1:00PM-6:00PM
Saturday: 9:30AM-4:00PM
Sunday: Closed

Contact us

Email: info@pureleaves.co.uk
Mobile: +44 7500057779

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